Frequently Asked Questions
Your Web Hosting Questions & Answers Are Covered Here
We are newly formed fresh institution with experienced team of admins and techs willing to offer hosting services at reasonable price with quality features…almost having 15+ years experience in this field
Yes, we do offer free worpress hosting for lifetime for beginners.
Our DC is located at Montreal QC, Canada and Raubaix, France and we are having our head office located in US.
No, we do follow DMCA strictly but having seperated DMCA plans
We offer instant account setup with shared and reseller hosting after successful payment.
Our DC locations are US, France, Canada, UK.
All the tickets/support queries are answered within 2 hours but in most of the cases it takes only 30 mins… sometimes takes long time on weekends
No, there is no need transfer domain with us. You just need to change the nameservers setting with your current domain registrar.
DNS changes can take anywhere from 24 – 72 hours to finish updating as a part of domain propogation
Yes. Each web hosting account gets their own separate CGI bin by default.
Yes, its already having installed status.
Yes you can also you can host multiple scripts where you will get dedicated resources for your sites.
Yes, you can go with our windows hosting services to host asp pages
No, we do not support JSP.
Raisinghost is a very reputable Web hosting company and we do not believe in questionable tactics to lure new customers. We are very proud to say that there is no catch! We’ve been able to build our business on our reputation and skills.
Yes, we do provide Unlimited disk space with all our hosting plans with the plans where we offered it.
Yes, we do provide Unlimited bandwidth with all our hosting plans. Please understand that our #1 priority is to keep our servers in perfect operating condition so they will remain up and running at all times.
If any account jeopardises our servers or network, we will address this problem as soon as possible. A website is considered to be using “excessive amounts of resources” when the website uses 10% or more of our system resources for 60 seconds or longer.
There are numerous problems that could cause such problems including: CGI scripts, FTP, HTTP, etc. We reserve the right to suspend any hosting account that we feel is jeopardizing our network.
Absolutely, all our shared and reseller hosting packages come with an unconditional 30 day money back guarantee and can get complete refund with us.
We have a 99.9%+ Uptime guarantee with our service.
We are currently offering Paypal and Card payment .
Absolutely! We offer free migration services. We’ll move your website files from your old host and we’ll even transfer the domain for you to our network. If the account is very large then conditions may apply…we support upto 20GB data migration
All our Linux based shared-hosting packages come with a Free website builder. We utilize Sitepad Sitebuilder with our service.
Yes, we have GD Library installed bydefault.
Yes we can host any valid domain extension with our service.
Yes we do offer private nameservers. We offer Private Name Servers on Shared and Reseller Hosting plans for specific billing cycles.
We use Nagios server monitoring software to check the availability of our web servers every 2 minutes. The moment a web server goes down, our technical team gets right on it to fix the issue as soon as possible.
Currently, we do allow ssh access for SSD Hosting plans only.
Yes, we do keep daily backups for account hosted with us still clients are suppose to download copies at there end as backup dates can be varry depending on last backup status also backups are totally depends on the avaialibility of our remote backup servers.
Yes, we do host Legal adult contents.
Yes, your client area allows you to upgrade-downgrade accounts, the great part is, once you select your new package, it’s provisioned instantly for you. All you have to pay is the difference between the two plans. The upgrade or downgrade is free.
We guarantee there are NO setup fees or hidden costs of ANY kind, you just pay the cost as specified on website, plus the cost of a domain name if you need it.
No, we’re not a reseller, We manage and have root access to our servers.
Raisinghost.com uses cPanel for Linux based hosting plans and Plesk for Windows based hosting plans.